Full-Time Fulltime Delivery Driver in Richmond
Job Description
Position Summary:
Deliver office supplies on assigned route to Staples Advantage customer accounts while meeting internal schedule and quality standards. Provide customer service to customers by assisting with problem resolution and accepting product returns as required. Mobile POD experience would be an asset but not required.
Primary Responsibilities:
Organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule.
Gather appropriate paperwork for deliveries.
Delivering product as per customer requirements (i.e. 2nd Floor, Receiving or Reception etc) obtaining signatures and completing all required paperwork.
Accept returns from customer, completing appropriate paperwork and return to warehouse. Place product in return area with appropriate documentation.
Update manifest with reason codes.
Address and resolve customer problems as appropriate. Inform supervisor of outstanding issues.
Maintain cleanliness of vehicle and report any maintenance problems to supervisor.
Basic:
1-2 years’ experience as a Delivery Driver
High School Diploma or Equivalent
Must have a good driving record
Must have good knowledge of route area
Knowledge of safe work practices
Good verbal and written communication skills required
Demonstrates analytical and problem solving skills
Ability to work without supervision
Organizes and manages time
Experience in dealing with customers face to face
Must be a team player
Preferred:
Previous light truck experience
Interpersonal skills a plus
Experience with hand truck /dolly type equipment
Physical Demands / Working Conditions
Must work independently with little supervision. Work in a warehouse environment in all types of weather. Drive throughout assigned route in all kinds of weather and road conditions. Must be able to lift up to 70 lbs. regularly. Work within tight time constraints in a fast paced environment.
Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.
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